Access expert allied health care from anywhere in Australia.
Our secure telehealth service connects you with physiotherapists, occupational therapists, speech pathologists, psychologists, dietitians, and nurses — without the need to travel.
How Telehealth Works
Simple, secure, and accessible — our telehealth platform makes quality care available to everyone.
Easy to Join
Book your appointment online or through your Support Coordinator or Plan Manager. You'll receive an email or SMS link. No app downloads required — just click "Join Session."
Secure & Private
Sessions use our encrypted telehealth system (The third party telehealth platform) integrated within AlliedCareConnect. All data stays in Australia, compliant with the Privacy Act 1988 (Cth) and NDIS Practice Standards.
Supported for Everyone
Interpreter access for all 8 languages. "Simple Mode" interface for low digital literacy users. Works on smartphones, tablets, and computers.
Funded Sessions
Telehealth sessions are covered under NDIS (Improved Daily Living / Capacity Building), Home Care Packages (HCP Levels 1–4), and private pay and GP care plans.
Services Offered via Telehealth
Our qualified professionals deliver comprehensive care through secure video sessions.
Physiotherapy & Exercise Physiology
Mobility, balance, pain management
Occupational Therapy
Functional training, adaptive techniques, equipment recommendations
Speech Pathology
Communication, swallowing, and AAC training
Psychology & Counselling
Mental health, wellbeing, behaviour support
Dietetics & Nutrition
Meal planning, chronic condition management
Nursing Consultations
Medication management, wound care reviews
AI-Powered Matching
Right clinician. Right time. Right language.
Our system automatically matches you to a qualified professional based on:
- Your therapy goals
- Preferred language
- Availability and location
- Clinical specialty
You can always choose to switch providers if you prefer another match.
Smart Matching
Our AI analyzes your needs and preferences to connect you with the most suitable healthcare professional for your specific situation.
Accessibility & Technology
Designed for everyone, everywhere — with the technology to support your care needs.
One-click Access
No installs or passwords required — just click and join.
Universal Compatibility
Supports all major browsers and devices.
Accessibility Features
Compatible with hearing aids and screen readers.
Quality Assurance
24/7 automated testing ensures high-quality video/audio.
"Ask Ally" Widget
"Having trouble connecting?" – Ally walks you through camera/microphone setup or helps reschedule instantly.
Try Ask AllyCompliance & Security
Built on the highest standards of data protection and healthcare compliance.
ISO 27001 Standards
Data-security principles aligned with international standards.
NDIS Practice Standards
Access to Supports & Service Agreements compliance.
Aged Care Quality Standards
Personal and Clinical Care & Dignity and Choice compliance.
Consent Before Every Session
Participants must confirm they understand telehealth and agree to continue. Consent is logged digitally and stored securely for 7 years.
Start your telehealth journey today — simple, secure, and supported.
Experience quality care from the comfort of your own home with our secure, accessible telehealth platform.
Book Now