Accessibility Statement
AlliedCareConnect is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.
Our Commitment
We strive to make our website and services accessible to everyone
Accessibility Standards
AlliedCareConnect aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
We are committed to:
- Regular accessibility audits and testing
- Continuous improvement based on user feedback
- Training staff on accessibility best practices
- Including accessibility in all new features and updates
Accessibility Features
Features we've implemented to improve accessibility
Keyboard Navigation
All functionality can be accessed using only a keyboard
Screen Reader Support
Compatible with screen readers like JAWS, NVDA, and VoiceOver
Text Alternatives
All images and media include descriptive text alternatives
Color Contrast
High contrast ratios meet WCAG 2.1 AA standards
Text Scaling
Text can be scaled up to 200% without loss of functionality
Multiple Languages
Content available in 8 languages including RTL support for Arabic
Available Accommodations
Additional support to help you access our services
Simple Mode UI
Larger text, simplified navigation, and guided steps for easier use
Language Support
Services available in English, Turkish, Arabic, Chinese, Greek, Vietnamese, Hindi, and Cantonese
Interpreter Services
Professional interpreters available for telehealth and in-home appointments
Alternative Formats
Documents available in large print, audio, or braille upon request
Assistive Technology Support
Compatible with assistive technologies and devices
Known Issues & Improvements
We are aware of some accessibility limitations and are working to address them:
- •Some third-party content may not fully meet accessibility standards
- •Older PDF documents may not be fully accessible (we're updating these)
- •Some interactive elements may require keyboard navigation improvements
We are actively working to resolve these issues and improve accessibility across our platform.
We Welcome Your Feedback
Help us improve accessibility by sharing your experience
Report Accessibility Issues
If you encounter any accessibility barriers on our website or in our services, please let us know. We take all feedback seriously and will work to address issues promptly.
Email: accessibility@alliedcareconnect.com.au
Phone: 1300 33 18 35
Hours: Monday to Friday, 9am - 5pm AEST
Accessibility Resources
Accessible Care for Everyone
We're committed to making our services accessible to all. If you need assistance, please don't hesitate to contact us.
Explore Our Services