Outcomes & Research
Evidence-based care with measurable outcomes. See how we're making a difference in the lives of Australians across the country.
Our Performance Metrics
Real data on our service delivery and client outcomes
Average Wait Time
From referral to first appointment
+15% faster than industry average
Client Satisfaction
Based on 5,000+ reviews
95% would recommend us
Regional Coverage
Of Australian postcodes served
Including remote areas
Language Access
Services available in multiple languages
English, Turkish, Arabic, Chinese, Greek, Vietnamese, Hindi, Cantonese
Client Outcomes by Category
Measurable improvements across all client groups
NDIS Participants
Achieve or exceed their therapy goals
Aged Care Clients
Maintain or improve independence
Private Clients
Report improved quality of life
Research & Academic Partnerships
Collaborating with leading universities to advance evidence-based care
Telehealth Effectiveness
Research on outcomes and satisfaction with remote care delivery
Research Partners:
Cultural Competency
Studies on culturally responsive care and language access
Research Partners:
Remote Monitoring
Impact of RPM on chronic disease management and hospitalizations
Research Partners:
NDIS Outcomes
Long-term outcomes for NDIS participants using our platform
Research Partners:
Published Research
Peer-reviewed publications from our research partnerships
Telehealth Outcomes in Allied Health: A Multi-Disciplinary Analysis
Smith et al. • Australian Journal of Allied Health • 2024
Cultural Competency in Digital Health Platforms
Jones et al. • Health Communication Research • 2023
Remote Patient Monitoring: Reducing Hospital Readmissions
Brown et al. • Journal of Telemedicine and Telecare • 2023
Data Privacy & Ethics
All research is conducted in accordance with ethical guidelines and privacy regulations. Individual client data is never shared without explicit consent. All metrics are aggregated and anonymized to protect privacy.
Read our Privacy PolicyExperience Evidence-Based Care
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