Quotes & Approvals

Transparent, detailed quotes for all services. Get approval quickly and start your care journey.

How Quotes Work

Simple 4-step process from request to approval

1

Request a Quote

Submit your referral or service request through our online form or portal.

2

Review & Customize

Our team reviews your needs and prepares a detailed quote within 24-48 hours.

3

Approve Quote

Review the quote, approve services, and confirm funding source.

4

Service Begins

Once approved, we match you with a provider and schedule your first session.

What's Included in Your Quote

Comprehensive details to help you make informed decisions

Service Description

Clear breakdown of each service type, duration, and frequency

Provider Details

Information about the assigned provider and their qualifications

Pricing Breakdown

Itemized costs per session, including any travel or equipment fees

Funding Information

How services will be funded (NDIS, Aged Care, Private, etc.)

Schedule Estimate

Proposed timeline for service delivery

Terms & Conditions

Cancellation policy, payment terms, and service agreements

Sample Quote

See what a typical quote looks like

Service Quote

Date: 2024-01-15

ServiceNDIS CodeQtyUnit PriceTotal
Physiotherapy Assessment15_012_0128_1_31$193.99$193.99
Physiotherapy Treatment15_012_0128_1_38$193.99$1551.92
Travel (per km)15_013_0128_1_320$0.97$19.40
Subtotal:$1765.31
GST:$0.00
Total:$1765.31

Funding Source: NDIS - Capacity Building Supports

Approval Process

NDIS Participants

Quotes are sent to your Support Coordinator or Plan Manager for approval. Once approved, services can begin immediately.

  • Approval typically within 2-3 business days
  • Direct billing to NDIS

Aged Care Clients

Quotes are reviewed by your Home Care Package provider or CHSP coordinator. Approval depends on your package budget.

  • Approval within 3-5 business days
  • Billed to your package

Private Clients

No approval needed. Review the quote and book your appointment. Payment required on the day of service.

  • Book immediately after quote
  • Self-pay or claim Medicare rebate

Frequently Asked Questions

How long does it take to receive a quote?

We aim to provide quotes within 24-48 hours of receiving your request. Complex cases may take up to 3 business days.

Can I modify a quote after receiving it?

Yes, you can request changes to services, frequency, or duration. We'll provide an updated quote within 24 hours.

How long is a quote valid?

Quotes are valid for 30 days. After that, we may need to update pricing or service availability.

What if my funding is rejected?

If your quote is not approved, we can work with you to adjust services or explore alternative funding options.

Request Your Quote Today

Get a detailed, transparent quote for your care needs. No obligation.